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Webmentions: Enabling Better Communication on the Internet

2018-07-20T03:05:24+00:00July 20th, 2018|Categories: News, Tutorials|Tags: |

Over 1 million Webmentions will have been sent across the internet since the specification was made a full Recommendation by the W3C—the standards body that guides the direction of the web—in early January 2017. That number is rising rapidly, and in the last few weeks I’ve seen a growing volume of chatter on social media [...]

Your Emails (and Recipients) Deserve Better Context

2018-06-29T03:05:20+00:00June 29th, 2018|Categories: News, Tutorials|Tags: |

Email communication is an integral part of the user experience for nearly every web application that requires a login. It’s also one of the first interactions the user has after signing up. Yet too often both the content and context of these emails is treated as an afterthought (at best), with the critical parts that [...]

Discovery on a Budget: Part III

2018-06-22T03:06:39+00:00June 22nd, 2018|Categories: News, Tutorials|Tags: |

Sometimes we have the luxury of large budgets and deluxe research facilities, and sometimes we’ve got nothing but a research question and the determination to answer it. Throughout the “Discovery on a Budget” series we have discussed strategies for conducting discovery research with very few resources but lots of creativity. In part 1 we discussed [...]

The Problem with Patterns

2018-06-15T03:06:44+00:00June 15th, 2018|Categories: News, Tutorials|Tags: |

It started off as an honest problem with a brilliant solution. As the ways we use the web continue to grow and evolve, we, as its well-intentioned makers and stewards, needed something better than making simple collections of pages over and over again. Design patterns, component libraries, or even style guides have become the norm [...]

Orchestrating Experiences

2018-06-08T03:05:50+00:00June 8th, 2018|Categories: News, Tutorials|Tags: |

A note from the editors: It’s our pleasure to share this excerpt from Chapter 2 (“Pinning Down Touchpoints”) of Orchestrating Experiences: Collaborative Design for Complexity by Chris Risdon and Patrick Quattlebaum, available now from Rosenfeld Media. If you embrace the recommended collaborative approaches in your sense-making activities, you and your colleagues should build good momentum [...]

The Cult of the Complex

2018-06-01T03:06:11+00:00June 1st, 2018|Categories: News, Tutorials|Tags: |

‘Tis a gift to be simple. Increasingly, in our line of work, ‘tis a rare gift indeed. In an industry that extols innovation over customer satisfaction, and prefers algorithm to human judgement (forgetting that every algorithm has human bias in its DNA), perhaps it should not surprise us that toolchains have replaced know-how. Likewise, in [...]