Home » NewsBlog » A List Apart

Working with External User Researchers: Part I

2018-01-17T03:06:30+00:00 January 17th, 2018|Categories: News, Tutorials|Tags: |

You’ve got an idea or perhaps some rough sketches, or you have a fully formed product nearing launch. Or maybe you’ve launched it already. Regardless of where you are in the product lifecycle, you know you need to get input from users. You have a few sound options to get this input: use a full-time [...]

No More FAQs: Create Purposeful Information for a More Effective User Experience

2018-01-11T16:08:49+00:00 January 11th, 2018|Categories: News, Tutorials|Tags: |

It’s normal for your website users to have recurring questions and need quick access to specific information to complete … whatever it is they came looking for. Many companies still opt for the ubiquitous FAQ (frequently asked/anticipated questions) format to address some or even all information needs. But FAQs often miss the mark because people [...]

Why Mutation Can Be Scary

2018-01-10T03:04:26+00:00 January 10th, 2018|Categories: News, Tutorials|Tags: |

A note from the editors: This article contain sample lessons from Learn JavaScript, a course that helps you learn JavaScript to build real-world components from scratch.To mutate means to change in form or nature. Something that’s mutable can be changed, while something that’s immutable cannot be changed. To understand mutation, think of the X-Men. In [...]

Discovery on a Budget: Part I

2018-01-05T03:01:49+00:00 January 5th, 2018|Categories: News, Tutorials|Tags: |

If you crack open any design textbook, you’ll see some depiction of the design cycle: discover, ideate, create, evaluate, and repeat. Whenever we bring on a new client or start working on a new feature, we start at the top of the wheel with discover (or discovery). It is the time in the project when [...]

My Grandfather’s Travel Logs and Other Repetitive Tasks

2017-12-15T03:01:58+00:00 December 15th, 2017|Categories: News, Tutorials|Tags: |

My grandfather, James, was a meticulous recordkeeper. He kept handwritten journals detailing everything from his doctor visits to the daily fluctuations of stocks he owned. I only discovered this part of his life seven years after his death, when my family’s basement flooded on Christmas Eve in 2011 and we found his journals while cleaning [...]

How the Sausage Gets Made: The Hidden Work of Content

2017-12-13T03:02:08+00:00 December 13th, 2017|Categories: News, Tutorials|Tags: |

I won an Emmy for keeping a website free of dick pics. Officially, my award certificate says I was on a team that won a 2014 Emmy for Interactive Media, Social TV Experience. The category “Social TV Experience” sounds far classier than my true contribution to the project. The award-winning Live From Space site served [...]

The Best Request Is No Request, Revisited

2017-11-29T03:01:13+00:00 November 29th, 2017|Categories: News, Tutorials|Tags: |

Over the last decade, web performance optimization has been controlled by one indisputable guideline: the best request is no request. A very humble rule, easy to interpret. Every network call for a resource eliminated improves performance. Every src attribute spared, every link element dropped. But everything has changed now that HTTP/2 is available, hasn’t it? [...]

Faux Grid Tracks

2017-11-22T03:02:32+00:00 November 22nd, 2017|Categories: News, Tutorials|Tags: |

A little while back, there was a question posted to css-discuss: Is it possible to style the rows and columns of a [CSS] grid—the grid itself? I have an upcoming layout that uses what looks like a tic-tac-toe board—complete with the vertical and horizontal lines of said tic-tac-toe board—with text/icon in each grid cell. This [...]