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Practical User Research: Creating a Culture of Learning in Large Organizations

2017-07-28T03:06:10+00:00

Enterprise companies are realizing that understanding customer needs and motivations is critical in today’s marketplace. Building and sustaining new user research programs to collect these insights can be a major struggle, however. Digital teams often feel thwarted by large organizations that are slow to change and have many competing priorities for financial investments. As a [...]

Practical User Research: Creating a Culture of Learning in Large Organizations 2017-07-28T03:06:10+00:00

This week’s sponsor: ​Jamf Now

2017-07-11T03:01:30+00:00

JAMF NOW is an on-demand mobile device management solution for your Apple devices at work. Get started for free today! A List Apart: The Full Feed Go to Source Author: The fine folks at A List ApartPowered by WPeMatico

This week’s sponsor: ​Jamf Now 2017-07-11T03:01:30+00:00

Team Conflict: Four Ways to Deflate the Discord that’s Killing Your Team

2017-06-28T03:06:34+00:00

It was supposed to be a simple web project. Our client needed a site that would allow users to create, deploy and review survey results. Aside from some APIs that weren’t done, I wasn’t very worried about the project. I was surprised that my product manager was spending so much time at the client’s office. [...]

Team Conflict: Four Ways to Deflate the Discord that’s Killing Your Team 2017-06-28T03:06:34+00:00

Color Accessibility Workflows

2017-06-07T03:06:21+00:00

A note from the editors: We’re pleased to share an excerpt from Chapter 3 of Geri Coady's new book, Color Accessibility Workflows, available now from A Book Apart.The Web Content Accessibility Guidelines (WCAG) 2.0 contain recommendations from the World Wide Web Consortium (W3C) for making the web more accessible to users with disabilities, including color [...]

Color Accessibility Workflows 2017-06-07T03:06:21+00:00

The Mindfulness of a Manual Performance Audit

2017-06-06T18:06:39+00:00

As product owners or developers, we probably have a good handle on which core assets we need to make a website work. But rarely is that the whole picture. How well do we know every last thing that loads on our sites? An occasional web performance audit, done by hand, does make us aware of [...]

The Mindfulness of a Manual Performance Audit 2017-06-06T18:06:39+00:00

Web Maintainability Industry Survey: How Do We Maintain?

2017-06-06T18:14:26+00:00

A note from the editors: As a community, we can learn so much from discovering what other developers are doing around the world. We encourage everyone to participate in this very brief survey created by Jens Oliver Meiert. Jens will share the results—and an updated guide to web maintainability based on the findings—in a few [...]

Web Maintainability Industry Survey: How Do We Maintain? 2017-06-06T18:14:26+00:00

Fait Accompli: Agentive Tech Is Here

2017-06-06T18:18:02+00:00

A note from the editors: We’re pleased to share an excerpt from Chapter 2 of Chris Noessel's new book, Designing Agentive Technology, AI That Works for People, available now from Rosenfeld Media. For a limited time, ALA readers can get 20% off Chris's book by using the code 'ALADAT' on the Rosenfeld Media site.Similar to [...]

Fait Accompli: Agentive Tech Is Here 2017-06-06T18:18:02+00:00

User Research When You Can’t Talk to Your Users

2017-06-06T18:21:38+00:00

It’s not breaking news to say that the core of UX, in a vacuum, is talking to your users to gather insights and then applying that information to your designs. But it’s equally true that UX does not happen in a vacuum. So what happens when you don’t have the budget or the timeline to [...]

User Research When You Can’t Talk to Your Users 2017-06-06T18:21:38+00:00