A BBC TV show dealing with consumer protection issues will claim this evening that Apple is using a clause in its terms & conditions to refuse its cut-price battery replacement service for older iPhones. The clause says that any other damage to the phone must be repaired first, at full rate, before it will replace batteries.

The problem, says the BBC Watchdog program in a show to be aired this evening, is that this clause doesn’t appear to exist …

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Ben Lovejoy

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