iPhone X users have been complaining that they are unable to use Face ID to approve app purchase requests by their children.

Every request I get (and with 3 kids I get lots of them!) I’m being forced to type in my Apple ID password, which is frustrating given how complicated they have to be these days to be considered secure […] Interestingly, it still lets me use Touch ID on my iPad to approve so it seems to be specific to the iPhone X/Face ID combo.

Users note that while they can use Touch ID on other devices to approve purchases through the Ask to Buy feature in iOS, it doesn’t work with Face ID …

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Author: Ben Lovejoy
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