It must be frustrating to find that a key on your keyboard sometimes doesn’t work. As reader W.D. Snyder explains:

In macOS 10.12.5, the lower case y is not working in some situations, such as replying to email in Gmail, and when filling out some forms or comments on certain sites.

My first reaction was that W.D. needed a new keboard (sorry), but that’s probably the last resort. I’d go down this list.

Is it only in a browser this problem occurs? Try a different browser with the same sites. It’s possible some setting is grabbing or suppressing y, although I’d be hard pressed to guess what. A text-expansion program or system shortcut would seemingly consistently intercept that letter in all circumstances in a single app or across the system.

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